This Privacy Policy explains how Peak State Global (“we”, “us”, or “our”), the operator of Peak State Navigator, collects, uses, discloses, and safeguards your information when you use our web application and related services (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information we collect
We collect the following categories of information:
- Account information — your name, email address, and authentication credentials, provided when you register or are invited by a coach.
- Content you create — your life strategy, goals, OKRs, projects, checkpoints, notes, and any other data you enter into the Service.
- Usage data — technical information such as device type, browser, IP address, pages visited, and interactions, collected automatically to operate and improve the Service.
- Cookies and local storage — used to keep you signed in, remember preferences, and enable offline functionality.
2. How we use your information
We use your information to:
- provide, maintain, and improve the Service;
- authenticate you and secure your account;
- enable coaching features, including allowing an assigned coach to view and manage the data of coachees who have been assigned to them;
- respond to your requests and provide support;
- comply with legal obligations and enforce our terms.
3. Sharing and disclosure
We do not sell your personal information. We may share information with service providers who process data on our behalf (such as hosting, database, and infrastructure providers), with your assigned coach where the coaching relationship requires it, and where required by law or to protect our rights. Service providers are bound to use the information only to provide services to us.
4. Data storage and security
Your data is stored using reputable third-party cloud infrastructure providers. We apply reasonable technical and organisational measures, including access controls and encryption in transit, to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us, subject to any legal obligations that require us to retain certain records.
6. Your rights
Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at the address below.
7. Children's privacy
The Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.
9. Contact us
If you have questions about this Privacy Policy or our data practices, contact us at contact@peakstate.global.